Wal-Mart Stores, Inc. (NYSE:WMT) Undervalued by 1.2%

Wal-mart Stores, Inc. - WMT - Stock Price Today - Zacks

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"It is clear that Walmart intends to continue to turn up the heat online, with 40 percent annual growth an impressive goal, especially on the heels of the 30 percent outlined at the 2016 investor meeting, which at the time seemed aspirational in our view", Moody's Lead Retail Analyst Charlie O'Shea told Reuters.

On Monday, Wal-Mart said it upgraded its procedures to allows swifter returns of items at stores, by allowing customers to initiate the return on the smartphone app and then drop it off at a store.

Here, they scan a QR code displayed on their Walmart app directly onto on a dedicated card reader. They added that customers will no longer have to send their products and wait for the online return to be refunded to the account.

According to the retailer, the new policy - called Mobile Express returns - is a three-pronged approach to simplify the return process, starting next month. The company says this will be due to growth in ecommerce and comp-sales.

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The company also is teaming up with Google to let shoppers order by voice, and it said this week that it's making the returns process simpler and faster for customers who use its mobile-shopping app.

Amazon announced in August that it has made deal with retailer Kohl, which offers Amazon returns, shipping as well as packaging service for free at more than 80 of Kohl's department stores in Chicago and Los Angeles. They are also now looking into applying the same process to third-party sellers on the Walmart website.

Wal-Mart, which is battling Amazon for market share, has been investing in its online business and letting customers pick up online orders at its 4,700-plus stores.

Eckert said Wal-Mart has been working on the reinvention of its return services for months, including the introduction of employee-facing technology created to make the process seamless for workers. Once they hand over the merchandise, their refunds will be credited as soon as the next day. Its arch-rival Amazon has wasted no time in setting up a similar system with its new retail subsidiary Whole Foods, which started accepting Amazon returns last month. This offer will initially be available only on select household items, such as shampoo and color cosmetics, but will expand over time to include more products.

Shoppers often consider returning unwanted or defective purchases to stores to be a hassle. Wal-Mart has introduced other convenience tools as well as it competes with other retailers like online giant Amazon.com, including its pickup towers and mobile express options in the pharmacy and financial services.

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